Frequent Asked Questions

DO YOU OFFER FREE DELIVERY ?

Yes, we usually have offer free delivery. However, if it is a discounted product, additional charges for delivery will apply.

HOW LONG DOES DELIVERY TAKE ?

If the product is in stock, delivery is usually within 1 - 2 days. If the product is not in stock, we need to wait for the goods to arrive first.

IS YOUR FURNITURE HANDMADE OR FACTORY-PRODUCED ?

Our products are factory-produced.

DO YOU OFFER A WARRANTY? HOW LONG IS IT ?

Yes. The warranty of the product is usually 1 to 2 years. Now, most of the products in our store have a warranty of 2 years.

WHAT SHOULD I DO IF MY FUNITURE IS DAMAGED DURING DELIVERY ?

In the majority of cases, employees will discover it themselves. But if you still find any problems, please feel free to contact us and we will help you to solve them, such as changing the product.

You can find our contact from the website (top left corner) or from the google business.

CAN YOU HELP MOVE MY OLD FURNITURE ?

Yes, we can help you move your old furniture, but this will be charged separately.

WHAT PAYMENT OPTIONS ARE AVAILABLE ?

We offer plenty of payment options, such as VISA, CREDIT, DEBIT, CASH, SARAWAK PAY, QUEEN PAY, CHEQUE, BOOST and others…

CAN I PAY IN INSTALLMENTS ?

Yes. We offer installment payments, such as half a year, one year, one and a half years, and two years.

DO YOU OFFER DISCOUNTS OR PROMOTIONS ?

Yes, we do offer. Please feel free to visit our store to explore more.